Tempest fuel charge *****

At first I thought it was an honest mistake but then I came onto HelloPeter and realised Tempest does this more frequently than any other car hire. I filled up the tank of our Kia Picanto and the needle displayed slightly passed full. Yet when I received my invoice, Not only is there a fuelling fee of R20, they allegedly managed to fill an additional R261.55 worth of fuel into an already full tank. This is a ****. Not only did I try to call the national line where the line dropped several times, I called the Cape Town International Branch directly and they promised to call me back after 8 AM - that was yesterday. Also it is unacceptable to ask to see a receipt of fuel from the customer. This request is never made upfront to you. And in any case, I could ask the same of the car hire. If you can't produce video proof that you filled this amount into my rental car, you can certainly find footage of me at the BP closest to the airport filling my car up before returning it. The Onus is not on the customer to produce a receipt - It is on you to operate as an honest ethical business!