SW
Sue W
1 reviews | Active since Jun 2010
20 Aug 2015, 09:44
TEMPEST DON'T GIVE A DAMN
So a month has passed since I posted my report and despite Craig Van Niekerk of Tempest Car Hire assuring us our \experience has prompted an investigation and I can assure you that this is not consistent with our commitment to service excellence and most certainly not the impression we want to leave with our valued customers."It apparently is the impression he wants to leave. <br> <br> In short - we have heard not a word - from anyone. In the meantime we have obtained an affidavit from the Dentist"
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Replies (1)Tempest Car Hire's replyOfficial
21 Aug 2015, 16:21Hello SueW,
Dear Sue,
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
Calvin has attended to this matter and communication has been sent to you on the 20/08/2015, further follow up after consulting management will be done.
Please accept our apologies for the inconvenience
Yours personally
Tempest car hire
Dear Sue,
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
Calvin has attended to this matter and communication has been sent to you on the 20/08/2015, further follow up after consulting management will be done.
Please accept our apologies for the inconvenience
Yours personally
Tempest car hire
Tempest Car Hire's reply21 Aug 2015, 16:21
Official
Hello SueW,
Dear Sue,
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
Calvin has attended to this matter and communication has been sent to you on the 20/08/2015, further follow up after consulting management will be done.
Please accept our apologies for the inconvenience
Yours personally
Tempest car hire
Dear Sue,
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
Calvin has attended to this matter and communication has been sent to you on the 20/08/2015, further follow up after consulting management will be done.
Please accept our apologies for the inconvenience
Yours personally
Tempest car hire
