VD
Vishani D

1 reviews | Active since Dec 2024

05 Dec 2024, 15:30

Tempest car hire is the worst car rental service to deal with

Absolutely trash car hire service. I hired a car in September and another vehicle scratched the rental, the scratch was so small, but I let them know thinking that there would be some kind of protection for me as the customer who was not at fault. I gave them the details of the driver who admitted fault and no one has tried to contact her or her insurance to claim for the damages but they have charged me the full amount of the damages and the admin fees. My deposit of R3750 still hasn't been returned to me!!!

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Replies (2)
Tempest Car Hire
Tempest Car Hire's reply10 Dec 2024, 11:57
Official
 
Good day
 
 Thank you for reaching out to us. 
 
 Please check your email, we have sent you a message.
 
 Kind regards
 Tempest Car Hire 

VD
Vishani D's update21 Jan 2025, 13:59
Reviewer Update
These guys sent me a ****ty email, and thereafter no one has bothered to update me on anything, it's now 3 months later and I still haven't received my deposit back. I honestly did my best to do everything the right way by reporting the "accident" to the police station and this rental place thinking that they will provide some protection for me as the client who was not in the wrong but they only care about *****ing money from clients. I am so upset because the scratch wasn't even bigger than 5cm but R3750 of my deposit is still being held by these people who refuse to contact me with updates. Stay away from Tempest, they will ***** your money