TEMPEST CAR HIRE INCOMPETENCE

I hired a car from Tempest at George airport on the 8/11/23 and returned it on the 11/11/23 with a full tank. filling the tank indicated that the vehicle was not full when i received it, hence the fuel consumption based on the refill was 20L/100km yet the manufacturers consumption is 8,7L/100km and Autotrader's review of the vehicle indicated a fuel consumption of 7,5L/100km! i asked for a refund for the variance and to date i have been dealing with the most *********** company ever. Anette Moolman at Europcar cannot seem to be able to solve the problem, she has been promoted to one level above her competentcy! This is the last time i will ever deal with Tempest or Europcar.