DG
Dan G

1 reviews | Active since Jun 2012

07 Sept 2023, 13:31

Tempest Car Hire - Disappointing

I booked a rental car via Rentalcars.com, Booking reference ***. The rental was booked via Tempest Car hire. I returned the car 4 days earlier and they refuse to refund the difference. Surely Tempest must know about this company and should dissociate itself from them. I am disappointed with Tempest Car Hire for distancing themselves from this transaction.

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Replies (4)
Tempest Car Hire
Tempest Car Hire's reply11 Sept 2023, 10:09
Official
Good Day Thank you for reaching out to us. Please check your email, we have sent you a message 
DG
Dan G's update11 Sept 2023, 12:24
Reviewer Update
I do understand that Rentalcars.com have their own terms and conditions but Tempest should have realized something is wrong when there's a flood of complaints about them on hellopeter.com, and distanced themselves from this company. Or is it just a matter of business taking precedence over integrity?
Your company's explanation is not good enough. Even now you're not saying that Tempest won't stop using them. If that is so, then I won't use Tempest again.
DG
Dan G's update11 Sept 2023, 12:27
Reviewer Update
Tempest's rating on hellopeter.com is very low as well and that should be ringing alarm bells for Tempest.
DG
Dan G's update14 Sept 2023, 18:37
Reviewer Update
Tempest Car Hire is happy to deal with a *****ed intermediary called Rentalcars.com. Instead of responding here, they send private emails. It's obvious that money is the most important criterion for them!