1 reviews | Active since May 2015
TEMPEST CAR HIRE @ O.R THAMBO WILL GIVE YOU A RIDE OF YOUR LIFE.
<p> BEWARE OF TEMPEST @ O.R THAMBO</p> <p> </p> <p>I have been using tempest for the past 3 years and i have never experienced problem.</p> <p>Tempest at Soweto a great service they offer , they always amaze me how much they are willing to help and its them who taught me alot about great service Tempest offer .</p> <p>Tempest down town in Johannesburg Ms/Mrs Ntombi always went out of her way to check if all was in order , i took couple of long term rentals with them.</p> <p>Tempest Randburg amazing service i got from them.</p> <p>Tempest Mogale city its always my drop off zone , its positioned conveniently for me.</p> <p> </p> <p>I have used all of the above Tempest outlets (if i may call them) never had a problem , what made me move around with them its availability of cars , because 1 branch may not have cars and then you find that the other have cars.</p> <p> </p> <p>due to availability of cars and time i had to go to OR THAMBO to collect a car .</p> <p>1. Booking was swift the lady who assited me was informative and helpful. </p> <p>2. when collecting a car during inspection which was done by a young guy , an older male who seemed like a senior to him came to us and he was RUDE to both the young guy and me as client .</p> <p>3.i dropped off the vehicle and waited for the deposit , most tempest i have used paid the deposit very fast .</p> <p>4. after the usual time passed i called O.R Thambo Tempest car hire i spoke to Nthabiseng (I must say she was very helpfull and understanding ) Nthabiseng informed me that they deposit was paid to my account , but from my side it was not reflecting . she gave procedure to follow and told me to call on monday .</p> <p>5. Then the drama : i met a lady by the name of Cheylene Barron , she asked for my bank statement as proof that i did not receive the money i gave her the bank statement and she just vanish with the bank statement she does not even sent a email to SAY we are still looking at your case , after calling her and sending several emails to her questioning her about her service , its only then she tells me that Tempest does not have a record that they paid the money but the system say i was paid , i asked myself what were they doing with my bank statement because she is still telling me about a system that is clearly not working.</p> <p>i have a back to back emails with her and i am not still getting any explanation , the accounts department at Tempest says i am not paid , the system says i am paid and my bank statement says i am not paid.</p> <p>no 1 @ Tempest is giving me a clear reply on this matter.</p> <p> </p> <p> TEMPEST O.R THAMBO IS TAKING ME FOR A RIDE OF A LIFE TIME</p>
Dear Mpho
Thank you for bringing this matter to our attention.
Please allow us an opportunity to investigate this with our branch to establish what has caused the delay in processing the refund of your deposit.
We appreciate your patience in the interim of our investigation kindly accept our humble apologies for any inconvenience caused.
Tempest Car Hire - Customer Service
Dear Mpho
Thank you for bringing this matter to our attention.
Please allow us an opportunity to investigate this with our branch to establish what has caused the delay in processing the refund of your deposit.
We appreciate your patience in the interim of our investigation kindly accept our humble apologies for any inconvenience caused.
Tempest Car Hire - Customer Service
