Tempest Car Hire

I had a really disappointing service with Tempest. I booked through Discovery but forgot to get extra kms. When I got to counter to get my car I asked if there was a way I could change the booking. The lady was very upset I tried to change and no matter how I tried to ask for different option she could give me no better deal and no other options. She never once smiled and both my wife and I felt like we are not wanted. I later saw online there was a unlimited special that the lady never told us about!

I ended up just taking the car. A few days later the electrical light came on and we tried phoning to find out what to do. After being on the phone for 20 mins we were just waiting on the phone. Went into a branch and got the car exchanged although they told me I should have phoned in! Which I did but could get an answer! Very disappointing service!