MT
Moeder T

1 reviews | Active since Aug 2014

15 Mar 2016, 15:00

Tempest Car Drama

Hello Peter,<br> <br> My name is Moeder Thulo and I am in Stellenbosch for a week attending Summer Classes at the University.<br> <br> I hired a car from Tempest Cape Town International Airport however they gave me a car with faulty hazards. These hazards constantly flashed every single time I drive. I contacted the CTIA branch to report the faulty car and they suggested I call the Stellenbosch branch for assistance. <br> <br> Tempest Stellenbosch instructed me to go back to Cape Town as that is where I collected the car and they should help sort the problem out. I later called CTIA to request for assistance however no one is there to answer my calls let alone assist me. I have been pulled over by traffic officials and this is becoming an issue.<br> <br> Since I am in Summer Classes, I have no time to drive back to CTIA and request that Tempest CTIA bring me a car that functions properly. I am a paying customer and need results as in yesterday.<br> <br> Thank you,<br> Moeder Thulo

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Replies (1)
Tempest Car Hire
Tempest Car Hire's reply15 Mar 2016, 17:57
Official
Hello MMA_Thulo,

Dear Moeder,

We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.

A detailed response has been sent to your email address provided.

Please accept our apologies for the inconvenience

Yours personally.
Craig van Niekerk