MB
MARI B
1 reviews | Active since Nov 2014
14 Apr 2015, 08:30
Tempest battle to refund
We returned the rental vehicle to Tempest on the 1st of April and we still have not received our refund.<br> I made an enquiry on the 9th of April and they be promised that the refund will be done within 24-72 hours, guess what, we are still waiting ! Now they don't even respond on e-mails.<br> The sad part is this is the second time we battle with Tempest with exactly the same issue. Tempest will never receive any business from me ever again, I'll rather pay more at another rental company.
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Tempest Car Hire's replyOfficial
15 Apr 2015, 10:55Hello mbrink18,
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
A detailed response has been sent to your email address which includes the proof of payment for the due refund.
Please accept our apologies for the inconvenience caused.
Tempest Car Hire
Customer Services
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
A detailed response has been sent to your email address which includes the proof of payment for the due refund.
Please accept our apologies for the inconvenience caused.
Tempest Car Hire
Customer Services
Tempest Car Hire's reply15 Apr 2015, 10:55
Official
Hello mbrink18,
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
A detailed response has been sent to your email address which includes the proof of payment for the due refund.
Please accept our apologies for the inconvenience caused.
Tempest Car Hire
Customer Services
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
A detailed response has been sent to your email address which includes the proof of payment for the due refund.
Please accept our apologies for the inconvenience caused.
Tempest Car Hire
Customer Services