MB
Merike B

1 reviews | Active since Aug 2015

08 Dec 2016, 19:14

*****ing clients money

<p>We rented a car from tempest cape town airport</p> <p>I paid R6200 deposit with my debit card</p> <p>The car was brought back tuesday,inspection was done and there was no problem</p> <p>I only received R1400 deposit back</p> <p>What would be the reason i did not get my Full deposit? Since there was no problems found</p> <p>The consultant said i will recieve my full deposit and now this happens?</p> <p>I need a response ASAP since the operators cannot help me</p> <p>This is pathetic it is alot of money missing without anyone notifying me why and i refuse to just leave this situation</p> <p> </p>

0
Replies (2)
Tempest Car Hire
Tempest Car Hire's reply19 Dec 2016, 16:27
Official

Dear Merike

Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.

Yours Personally

Calvin

MB
Merike B's update19 Dec 2016, 19:02
Reviewer Update

I recieved my money friday night after i spoke to a very nice lady at the call centre, she made sure the transaction was processed and even called me back to make sure I was okay after our conversation-i do not know her name but she really is the only person that wanted to help me- so thank you so much I really hope tempest sees your potentiol in client care.