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Fabian F

1 reviews | Active since Feb 2015

08 May 2017, 19:44

Shocking service

<p>Good evening, last week Tuesday we dropped the Ford fiesta that we had hired for 6 days back at Cape Town International Airport. The car was checked and everything seemed to be inorder as the person checking the car told me all was in order, meaning no damage etc... On Wednesday i received a claim stating that the number plate was damaged /missing. I have called Tempest several times. They take down my number but no one gets back to me. I want my full refund as the car was checked by the tempest personnal all all was in order. You cannot come back a day later and say that there was damage that i knew nothing about! This is totally unacceptable. </p>

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Replies (1)
Tempest Car Hire
Tempest Car Hire's reply10 May 2017, 08:20
Official

Dear Fabian

Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.

Yours Personally

Tempest Car Hire - Customer Service