Rented car breaks down with electrical fault, Towing And Storage Charges are being added to contract.

Tempest,

The worst experience ever received renting a car. I will not advise anyone to ever use your service. Please see contract *** for this account ***2. I rented a small car for 4 days. An electrical fault occurred within 20 hours, leaving me without transportation. The car was only replaced on the 3rd day (19h:00). Please explain how you can charge me "Towing And Storage Charges" if your car breaks down. How can you charge me additional charges if I did not have access to transportation for two out of the 4 days which I already paid for?

Kindly remove the additional fees you have added to this contract and return the deposit that I have paid upfront.

This was an electrical fault in your car, the responsibility remains with you to provide a usable product.