PP
Proteus P

1 reviews | Active since Oct 2022

08 Nov 2023, 11:18

*** - Refund query

It's amazing how it takes one or two people to pick up the slack of people who don't do their jobs within an organisation. Thank you to Cleo Abrahams (Tempest Car Hire Head Office: Call Centre Agent) and Athene Naidoo (Branch Manager at Europcar East London South Africa and Tempest Car Hire ). It's evident that you ladies are exceptional at what you do and are the individuals wo keep us returning as loyal customers. Thank you for your exceptional service ladies, you execute your work with effeciency, class, professionalism and kindness.

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Replies (2)
PP
Proteus P's update08 Nov 2023, 11:22
Reviewer Update
*** - Refund query
Tempest Car Hire
Tempest Car Hire's reply09 Nov 2023, 16:09
Official
 Good day I have confirmed that your refund  was processed back to the nominated card/bank account on the 17/10/23 As per the bank's instruction and agreement within the Terms and Conditions, point 9.3 of Car Hire in South Africa: