RK
Refuoe K
1 reviews | Active since Apr 2015
22 Apr 2015, 08:57
Refund not received after 14 days
I rented a car with Tempest car rentals from the 03/04/2015- 07/05/2015.<br> The billing was done 10/4/2015 and up to today I still havent received the refund due to me.<br> I called Tempest on numerous occasions and have been promised feedback and noone bothers to get back to me. <br> Last person I spoke to by the name of Ellouis on *** didnt even seem to care
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Tempest Car Hire's replyOfficial
05 May 2015, 09:57Hello khatlire,
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
The Branch Manager has been in contact with you to obtain correct Banking Details from the Account holder to allow the refund, as the details provided failed the validation process.
Customer Services
Tempest Car Hire
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
The Branch Manager has been in contact with you to obtain correct Banking Details from the Account holder to allow the refund, as the details provided failed the validation process.
Customer Services
Tempest Car Hire
Tempest Car Hire's reply05 May 2015, 09:57
Official
Hello khatlire,
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
The Branch Manager has been in contact with you to obtain correct Banking Details from the Account holder to allow the refund, as the details provided failed the validation process.
Customer Services
Tempest Car Hire
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
The Branch Manager has been in contact with you to obtain correct Banking Details from the Account holder to allow the refund, as the details provided failed the validation process.
Customer Services
Tempest Car Hire