1 reviews | Active since Jul 2017

11 Aug 2017, 03:57

Refund not paid

<p>I rented a rental on the 5th of August, returned it on the 7th of August. One would expect if you return your car and the person who inspects the car said all is good that your deposit will be refunded back to you the next day. Instead of a refund a debit was processed from my credit card for the rental amount plus my deposit. So while Tempest gets interest on my money I have to pay Debit interest. As far as I know they are only to reserve the funds and not process it. Today is the 11th of August, WHEN CAN I EXPECT MY REFUND?????? </p>

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Replies (4)
Tempest Car Hire
Tempest Car Hire's reply15 Aug 2017, 15:06
Official

Dear Gerald

Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.

Yours Personally

Tempest Car Hire - Customer Service

Tempest Car Hire
Tempest Car Hire's reply15 Aug 2017, 15:07
Official

Dear Gerald

Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.

Yours Personally

Tempest Car Hire - Customer Service

Tempest Car Hire
Tempest Car Hire's reply15 Aug 2017, 15:07
Official

Dear Gerald

Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.

Yours Personally

Tempest Car Hire - Customer Service

Tempest Car Hire
Tempest Car Hire's reply15 Aug 2017, 15:07
Official

Dear Gerald

Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.

Yours Personally

Tempest Car Hire - Customer Service