Refund not paid
<p>Tempest car hire in Hatfield is ******* i hired a car on the 18/07/2017 and returned the car on the 22/07/2017 I am still waiting for my refund. I am DISAPPOINTED with the service being delivered i would NOT RECOMMEND THIS COMPANY TO ANYBODY!!!! i was told that my account number does not correspond, but proof was given to show that it is the same account number they deducted the money from which is very strange. They have been giving me a run around up until today and nobody has been in touch with since i returned the car. </p> <p>I am the one that has been doing the calling and following up with the manager Precious who is soooo USELESS who is always busy or in a meeting when i call didnt have the decency to keep in touch. Tshego who issued the car and received the car is the one that advised the matter was taken to headoffice but nobody has been in touch since i went to submit my bankstatement.</p> <p>This service is PUTRID!!!</p> <p>Hopefully somebody who comes across this complaint will get back to me </p>
Dear Lebogang
Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.
Yours Personally
Europcar - Customer Service
Dear Lebogang
Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.
Yours Personally
Europcar - Customer Service
