GC
Greg C
1 reviews | Active since Apr 2011
14 May 2015, 12:39
R 2500 to repair a paint chip smaller than 5c coin
I hired a car from Tempest Car Hire at King Shaka airport on the 15th January. It took me some time and effort to recover my R 4000 deposit which was short R 2 500. <br> I subsequently learnt that the balance was for damages. The damage was a paint chip smaller than a 5c coin which I would argue was normal ware and tear in any case. Almost all mails I received were from \donotreply@..."addresses further frustrating me. When I did manage to get hold of a living being"
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Replies (1)Tempest Car Hire's replyOfficial
22 Jun 2015, 16:30Hello gregchambo,
Dear Greg,
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
Your complaint has been forwarded to our branch and claims manager.
Please accept our apologies for the inconvenience
Yours personally,
Craig van Niekerk
Customer Services Supervisor
Dear Greg,
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
Your complaint has been forwarded to our branch and claims manager.
Please accept our apologies for the inconvenience
Yours personally,
Craig van Niekerk
Customer Services Supervisor
Tempest Car Hire's reply22 Jun 2015, 16:30
Official
Hello gregchambo,
Dear Greg,
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
Your complaint has been forwarded to our branch and claims manager.
Please accept our apologies for the inconvenience
Yours personally,
Craig van Niekerk
Customer Services Supervisor
Dear Greg,
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
Your complaint has been forwarded to our branch and claims manager.
Please accept our apologies for the inconvenience
Yours personally,
Craig van Niekerk
Customer Services Supervisor
