1 reviews | Active since Oct 2016

26 Oct 2016, 19:57

Poor service - still waiting for the refund.

<p>After renting a car with Tempest car hire in Cape Town, I am still waiting for my refund to be paid back over a week later. </p> <p> </p> <p>The consultant ant advised that because I was using a Cheque card they would have to take R6000 for the deposit, to which she explained would be refunded the day after I return the car. </p> <p> </p> <p>This has not happened, after calling the office and the consultant yet again saying it should take a day to clear. This has been the worst service, I certainly do. It trust this company and will never be coming back! </p>

0
Replies (1)
Tempest Car Hire
Tempest Car Hire's reply28 Oct 2016, 15:16
Official

Dear Mr Azzie

Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.

Yours Personally

Calvin May