Poor service

<p>We hired two H1 Vehicles as we were going on vacation to Knysna with my cousins on Women's day. I called in on Tuesday to confirm and make sure that the vehicles were reserved for Wednesday morning and the lady I spoke to assured me so, but this wasn't the case. We got to the Sandton branch early Wednesday morning and the guy that was helping us was so incompetant! What's worse was that both cars weren't ready, only 1 car was available and they had to borrow the 2nd one from Europcar. We waited for more than our before we received both cars. And the 2nd car we were given had a huge bump and scratches on the door. </p> <p>We utterly dissapointed with your services and doubt we'll ever use it again :-(</p> <p> </p> <p>Sibongile </p> <p> </p>