Please reverse deducted amount of over R5000
<p>Good Day</p> <p>I have filled up the car just before I took the car in and the petrol station is just there. How could I be charged? <br />I also haven't received the holding /reserved amount from my credit card. I now have extra bank charges as I received an sms that I need to pay the balance. My credit card is over R6000.00 and payment is R349.00. Tempest should reverse the holding fee as soon as possible.</p> <p>Statement showing Tempest deducted <br />05 Jun 2017<br />TEMPEST CAR HIRE BELLVILBELLVILLE ZA<br />-5,149.50</p> <p>I also went into the bank to confirm and they said that it has been deducted and it is not on hold like it is normally when I hire a car. This is causing unnecessary problems for me and needed to take time off at work as to find out why my credit card is suddenly over R6000.00. Please rectify.</p> <p>Regards<br />Luciano Dos Santos<br />Please email me dont call. Thanks.</p> <p>Date: 2017-06-09<br />Contract No: TBELV ********** RA4 / TBELV ********** RS7<br />Customer No: ********** 917<br />Original Invoice No: ********** 8.<br />Tax Invoice No: ********** 8.</p> <p>-- <br />Luciano dos Santos<br />email: ********** />cell: ********** 748</p>
Dear Luciano
Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.
Yours Personally
Tempest Car Hire - Customer Service
Dear Luciano
Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.
Yours Personally
Tempest Car Hire - Customer Service
