Item: Tempest Car Hire
Rating: 1
Author: Gosekwang M

Tempest Car Hire's replyOfficial

30 Jul 2018, 15:47

Good day,

Thank you for your post

Please be so kind as to provide the reservation number in a private message in order for me to assist

The reservation number you have provided has been starred out

Thank you

Tempest Car Hire

Tempest Car Hire's reply30 Jul 2018, 15:47

Official

Good day,

Thank you for your post

Please be so kind as to provide the reservation number in a private message in order for me to assist

The reservation number you have provided has been starred out

Thank you

Tempest Car Hire

GM

Gosekwang M's updateReviewer Update

08 Aug 2018, 12:15

Tempest is refusing to assist me, even though it has confirmed that a booking was made on their system and later cancelled. This proves that Tempest DOES have some sort of SLA with this company but they are not willing to assist me in getting my money back. This proves that Tempest has agreed and allowed this company to harvest customers using their brand, Tempest. In short, I am still being charged for a service that is officially cancelled. To me that is *****. Since I used a credit card to make payment , I will also be incurring interest rates on that charge for a service that is cancelled. This is *****!!!!!

GM

Gosekwang M's update08 Aug 2018, 12:15

Reviewer Update

Tempest is refusing to assist me, even though it has confirmed that a booking was made on their system and later cancelled. This proves that Tempest DOES have some sort of SLA with this company but they are not willing to assist me in getting my money back. This proves that Tempest has agreed and allowed this company to harvest customers using their brand, Tempest. In short, I am still being charged for a service that is officially cancelled. To me that is *****. Since I used a credit card to make payment , I will also be incurring interest rates on that charge for a service that is cancelled. This is *****!!!!!

Tempest Car Hire's replyOfficial

08 Aug 2018, 12:43

Good day,

I have been informed that a Customer Services Agent has assisted you with regards to the transaction

Please note that should the transaction not reflect as Tempest Car Hire, you need to contact the company / agent that reflects on your statement for the refund

Thank you

Tempest Car Hire

Tempest Car Hire's reply08 Aug 2018, 12:43

Official

Good day,

I have been informed that a Customer Services Agent has assisted you with regards to the transaction

Please note that should the transaction not reflect as Tempest Car Hire, you need to contact the company / agent that reflects on your statement for the refund

Thank you

Tempest Car Hire

GM

Gosekwang M's updateReviewer Update

08 Aug 2018, 12:56

Good day You have been misinformed as Tempest is refusing to assist me, that is NOT assistance. Tempest did not send me to Rentals Car hire to cancel the reservation, they managed to cancel the reservation but refuses to assist with the reimbur*****t portion. Do not take me for a ride and assist me as I know you are able to assist. So Tempest did not assist me, you were mis-informed

GM

Gosekwang M's update08 Aug 2018, 12:56

Reviewer Update

Good day You have been misinformed as Tempest is refusing to assist me, that is NOT assistance. Tempest did not send me to Rentals Car hire to cancel the reservation, they managed to cancel the reservation but refuses to assist with the reimbur*****t portion. Do not take me for a ride and assist me as I know you are able to assist. So Tempest did not assist me, you were mis-informed

PLEASE REIMBURSE ME ASAP