Pathetic Service & Accusations WITHOUT Proper Checks or Records Kept

<p>Through my insurance i was allocated a hired car, went to collect at Southgate Tempest Car hire, when collecting the car, checks were only done on the outside (around) of the car by Sipho at Tempest Car Hire Southgate, at the time he agreed that the car had many scratches and chips on the windscreen , when returning the vehicle another person had done the checks and was all of a sudden accussing me of having an accident and damaging the underneath of the car, i requested that Sipho who did the initial check come through and check aswell and his whole story changed, checks of the underneath was not done when collected, he did not even have the document of the checks done but i had my copy(he tried to make a copy of my document ), he could not even find the history of the actual car on hand to veirfy if the damages was probably done by the previous person who loaned the car. i believe that proper checks should be done on cars as that is not being done at Tempest Car Hire Southgate and records are not kept in order for quick reference as while i was there another person was having the same issue, innocent people are being accussed and held liable for pathectic quality of work from staff at Tempest Car Hire Southgate. I take better care of hired cars knowing that they dont belong to me and im sure that is the case with many others , i made sure that the car was washed and cleaned and the tank was filled so that the checks could of been done at ease, i am disgusted and would not recommend Tempest Car Hire Southgate to any individual</p>