1 reviews | Active since Apr 2016
Overcharging
When I collected my vehicle the Assistant was great. I received a rental agreement which showed that i paid a deposit and the rental agreement amount. I was a little surprised to see that the petrol was not full and on returning the vehicle I notified the attendant. I have now received an invoice which should a refuel charge of R534 for only 250km travelled. The invoice does not reflect the correct deposit paid and says I have an amount due of R1009.70. I spoke to Emma MAshangu who could not explain the invoice......I am very frustrated and feel **********.
Dear Rosalind,
Thank you for your review
It seems that we have had a system glitch
Our IT Department is working on it and you should receive a new invoice shortly
Thank you
Customer Services
Dear Rosalind,
Thank you for your review
It seems that we have had a system glitch
Our IT Department is working on it and you should receive a new invoice shortly
Thank you
Customer Services
