AS
Angelo S

1 reviews | Active since Mar 2009

11 Feb 2016, 15:06

Over charged for fuell

Hi all,<br> Beware of tempest car rentals.<br> I drove about 6 kms to fill up my tank before returning the rented car because there is no filling stations in the airport.<br> when i returned the car the office clerk refuse to check the vehicle because e said he was alone but told me that if the Refuelling was less than 30 rand i would not pay.<br> for my surprise when i got invoice, i was charged 80 rand for refuelling charge.<br> Seems to me that the employees are using the cars for a day than customers must pay up.<br> i will not rent from Tempest ever again.<br> Angelo Santos

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Replies (1)
Tempest Car Hire
Tempest Car Hire's reply17 Feb 2016, 12:01
Official
Hello angelos,

Dear Angelo,

We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.

We have refunded the refuelling cost of R80.10 on the 11/02/2016.

Please accept our apologies for the inconvenience

Yours personally,

Craig van Niekerk
Customer Services Supervisor