1 reviews | Active since Mar 2011
No Words!!!
Good day,<br> <br> I have rented or was given a rental vehicle through my insurance because i was involved in an accident with a *** with my previous car and was totaled. When Tempest delivered their vehicle to me i was very disgusted with the condition of the vehicle. It had an awful smell of somebody that was smoking the hole time they had the car as well as a mixture of soar feet and body odors coupled with the car being dirty and not cleaned before they delivered it to me.<br> <br> I immediate phone them to report the matter and also ask the driver on paying for the fuel which was requested, were my copy of the terms and conditions is and his reply is that the office will mail me the documents which i singed because he does not have a copy. The car was full of dings and scratches but i documented that also with my camera.<br> <br> When returning the vehicle i was given another vehicle that also had damages on and luckily i asked the lady who helped me to come check this vehicle with me. She told me before hand that the car is in order and one of their guys checked it already and all is good.<br> <br> I discovered that there were numerous damages to the vehicle that was not indicated on the check sheet and the
Dear Furgel,
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
We have requested your rental agreement number and booking confirmation in order to trace you details and assist your accordingly.
Please accept our apologies for the inconvenience
Yours personally,
Craig van Niekerk
Customer Services Supervisor
Dear Furgel,
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
We have requested your rental agreement number and booking confirmation in order to trace you details and assist your accordingly.
Please accept our apologies for the inconvenience
Yours personally,
Craig van Niekerk
Customer Services Supervisor
