JC
James C
1 reviews | Active since Jul 2011
29 Jan 2015, 09:13
NO REPLY TO EMAILS TO CONFIRM CAR HIRE
Hello Peter<br> <br> I have contacted Tempest car hire, Cape Town, twice in the last 3 weeks regarding the confirmation of car hire.<br> <br> I also need to know of any HIDDEN or EXTRA costs that will suddenly pop up.<br> <br> Still no reply, no peace of mind. <br> <br> Reservation number: TCTIA***RS6<br> <br> If Tempest feels like replying or confirming my booking, please confirm by email only:<br> <br>
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Tempest Car Hire's replyOfficial
29 Jan 2015, 20:55Hello j137,
Dear James
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
Our reservations supervisor will be sending you you confirmation of car hire shortly.
Please accept our apologies for the inconvenience
Yours personally,
Craig Van Niekerk
Customer Services Supervisor
Dear James
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
Our reservations supervisor will be sending you you confirmation of car hire shortly.
Please accept our apologies for the inconvenience
Yours personally,
Craig Van Niekerk
Customer Services Supervisor
Tempest Car Hire's reply29 Jan 2015, 20:55
Official
Hello j137,
Dear James
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
Our reservations supervisor will be sending you you confirmation of car hire shortly.
Please accept our apologies for the inconvenience
Yours personally,
Craig Van Niekerk
Customer Services Supervisor
Dear James
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
Our reservations supervisor will be sending you you confirmation of car hire shortly.
Please accept our apologies for the inconvenience
Yours personally,
Craig Van Niekerk
Customer Services Supervisor