KB
Kathleen B

1 reviews | Active since Oct 2016

26 Oct 2016, 14:48

Never again

<p>Car left us stranded.company wanted to give us smaller car and different class.say they have no cars.benn stranded for 2 hours.just called a relative to get us.agent insinuated it was our fault,& battery problem.,he recanted after trying to start.corporate says maybe they will have a replacement in 2days.how about this for customer service,"sorry Ma'am for you trouble.we will send a car from tambo"</p>

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Replies (1)
Tempest Car Hire
Tempest Car Hire's reply28 Oct 2016, 15:19
Official

Dear Kathleen

Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.

Yours Personally

Calvin May

Best regards,