MONEY ****** BY TEMPEST

On 1 March I rented a car with tempest centurion, Etios, and replaced it the 2nd day with Stepway, a class B and was quoted in the region of R9300, with 1100 as the rental agreement from 1 March to 5 March. I however, on the 5th of March, phoned the centurion and told them I was running late to return the car as my wife has been hospitalised, they told me I can bring the car over the following day with an extra day rental being added to my bill, meaning plus 200.

Fast forward, car inspection was done, all the necessary signatures signed, now few days later a deposit of 5500 was returned..I don't know what happened to the rest of my money..I phoned customer care, each time I get told different stories, apology is issued, but nobody is bothering to return the missing money in my account, I have been promised a return call by centurion branch, today its the 19th nobody has bothered to phone me.

I am extremely annoyed by the poor service I am receiving from Tempest and I want my money back. I deserve to be treated with respect and like a paying customer. I didn't ***** anything from tempest, They are *****ing from me AND I want to escalate this issue to the CEO.

I want my money back please. We need to resolve this ASAP.. ********** 698