Lack of management and customers s****s

<p>I have been a regular client of Tempest for almost 4 years and I spend and avarice of R16000 or more per month with Tempest. I have also build a good relationship with them, "so I thought" but not after the treatment I have received from Stephan Venter. Ever since he came back to the branch the moral gas dropped. </p> <p>This man had an odesity to transfer my file to Risk mainly because my car was 3 days overdue and apparently he claims that they are unable to get hold of me forgetting that his branch barely answers phones and little does he know that I personally take initiative to call in if am running late with my extension and his team ( Stef,Kamo,Nthabiseng,Franso and Merlita) can vouch for me. </p> <p>What poss me off the the incident which happened 2 weeks ago. I extended my car at Southgate and apparently there was some system error and my payments was not reflecting and he somaar decided to hand me over to risk without getting his facts right. I's bcoz am black hence there element of trust is lacking?</p> <p>Do you know how awkward and demoralising it is to receive call from the tracking company as if I am a *****. How can I ***** a R200k car if am spending more than R200k p/a to your branch? The real and committed manager knows his clients. </p> <p>To add the cherry on top, I called him on the 13th to find out as to what should I do since the contract was block and we could extend at Southgate. He literally walk out coz it was 16h55 he was rushing home. He told Kamo that he will call me back after an hour. To date am still waiting. Who does that? </p> <p>I don't have a problem with their new system that handover the clients after 3 days for risk purposes but surely the managers should know their clientele. </p> <p>I refuse to do business with some who doubt my integrity period. I would rather take my money to someone who values me. I have closed the O.R Tambo contract on Tuesday since it was already on 31 days and open the new one with people who does not doubt their regular clients integrity. Can I have my deposit back by COB today.</p> <p>Am not surprised why OR Tambo has lost reliable and committed stuff thus far. Mr Venter has ****ed the moral. New faces everyday . That's pathetic and frustrating especially for usale, the regular clients. Having to deal with the new people.</p> <p>Well done Southgate ( Zolie& Marlon), Hatfield (Precious and team) & Braamfointein ( Ntombi nd team)</p> <p>Tempest should consider increasing their fleet at the branches so that we can avoiding dealing with inconsiderate managers. </p>