*********** vehicle inspector

We picked up the vehicle and two issues where noted on the vehicle.by the ‘trained’ professionals whiche were x2 Scratched side doors. We did our own inspection and highlighted 4 other areas on the car that showed damage 1. Two dents next to the fuel flap/panel. 2. The front right wheel arch had a bulge/damage as well 3. we noted scratches in the rear door ( which he first argued was not important to note but on our vehement insistence he then noted it ) 4. We inspected the windscreen and asked him why the chips on the windscreen were not recorded - his response was that they were repaired On return of the car: The inspector ( a different person) inspected the vehicle and found light scratches visible beneath the front of the car near the front right part of the bumper. I noted to her that I did tell the previous inspector that front right had damage ... she noted that he did not write it down So: Depending on how well, you as a customer, know how to inspect a vehicle . You are going to pay for : 1 the inspectors incompetence 2: the previous persons dishonesty. Some tips to future car hirers: 1. Insist your inspector produce a certificate of competence 2. Insist that you have high definition video of the vehicle showing all the key points that they inspected My gripe is that the vehicle was not inspected given that I found all the other issues, and now I have to bear the cost of their incompetence. I asked the inspector if she had noticed the dents etc and they were not noted who would be responsible her response was that I would be responsible. This deliberate flawed process allows this company to get away with gross *****.