IC
Ismail C

1 reviews | Active since Apr 2011

26 Nov 2018, 16:46

*********** Staff

Dixie Seakamela is a highly *********** staff member. She attempted to load the banking details from the car rental forms incorrectly and as a result the system has rejected payment for the refund and now we have to run around getting a bank letter for the refund that is due to us. This is totally unacceptable and I would appreciate if a senior level manager gets in touch with me regarding this matter.

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Replies (1)
Tempest Car Hire
Tempest Car Hire's reply29 Nov 2018, 15:24
Official
Good day, 
Thank you for your post 
Please be so kind as to provide your rental agreement number in order for us to assist you 
Thank you 
Tempest Car Hire