I want my money back.

"Day Light *******" returned a vehicle to Tempest and was charged R640 for a wash to a vehicle that needed a vacuum cleaner. Which CarWash washes a car for R640? Then I called to enquirer about this charge, Cleo then she promised to come back to me, 24Hrs later I had to call her for feedback, then I was transferred to the RUDEST person Mariam at the OR Tambo branch, to her supervisor Magarina I am still wait for feedback that you promised. This company was courtesy enough to send me pictures before I took the car, but did not see the need to send me the pictures before they saw the need to bill me R640 for a vacuum clean. That is not treating the customer fair. I WANT MY MONEY BACK.

T.C.F Fair treatment of customers (Outcome 6: Consumers do not face unreasonable post-sale barriers imposed by firms to change product, switch provider, submit a claim or make a complaint).