I WANT MY DEPOSIT - TSAND***RS4

I rented a car via Just Car Hire from Tempest and i clearly stated that i will be going out of the country,i received a quote without a cross border fee and i decided to take that one of which i paid online for the days i wanted to rent the car,invoice also only showed the total amount paid and the only amount due was the card hold deposit and contract fee which was was taken on collection of the car,no one said i must pay cross border fee which is usually due on collection and as there was also no fee on that when i requested quote,i just thought it was free as well as i had previously booked at Bidvest and they don't charge it also.Now when i call about my deposit,i am told they took it for cross border fee and the extra day that added,i don't even understand how the rate for a day is R960.00 something like i was told by one consultant when i called..

My invoice DID NOT INCLUDE CROSS BORDER FEE,but they decided to be sneaky and took it on my card hold,I WANT IT BACK and an explaination as to why my day rate was over R900,the car was clean when i took it back,same condition as when i took it and petrol was not even over R200 that had to be refueled because i was avoiding getting less of the deposit,but now they are saying i am not getting anything..

I WILL NOT STOP UNTIL i get part of my deposit,really disappointed and the lack of communication sucks