Holding my deposit

<p>When I hired a car there was an issue with the petrol gage not showing that the petrol was full which they tried to do a quick fix to show its full again but that backfired, the branch manager said that there is a manufacturing fault with those cars that requires for them to change the gages so that it shows full. I then got another car that they check on top but not under. When I gave back the car there was an issue (Accordingly to the George branch something was loose which caused the damage and that it was not my fault) but according to the branch manager it is still my fault. I eventually agreed to pay the ridiculous amount that they charging me and now when it comes to paying the difference the Durban branch will not answer my calls or my emails (I sent a mail to the imperial group and also no response). They still have my money, it’s been two weeks of up and down between branches and they are not getting back to me. I always hire cars from them, this branch by far was the worst experience received and I will not be hiring from this company anymore. If this is the service that I received from the branch manager, I’m sure the rest will be same (WHAT HAPPENED TO GOOD CUSTOMER SERVICE). I want my deposit back.</p>