Holding deposit amounts

<p>I always book vehicles with tempest car hire and for the last 2 months now I have been informed that the holding amounts for debit cards has increased but when doing an internet booking the amount differs when going in to the branch to collect the vehicle I have spoken to the manager at o r tambo airport branch and he was not of any help and said I should complain to the call center. This is totally unacceptable and unprofessional for a corporate company. Today I was told at the o r tambo branch that there's an additional R5000 hold on weekend car rental rates irrespective whether its debit or credit card rentals and this was not mentioned on their website and the manager was not in at the branch the supervisor there a youngster was also unhelpful. I will not advise people to book with this company they are ******* </p>