aD
altaaf D
1 reviews | Active since Mar 2014
20 Apr 2015, 22:45
holding deposit
By reading other complaints it seems to be a habit of tempest car hire. I hired a vehicle from tempest at jhb airport on the 1st april and returned on the 8th..they are still holding my deposit.eveytime I call there is a different excuse,like we trying to put the money in your account but its not going through. Has anyone ever heard of such a lame excuse..
Helpful (0)
Replies (1)0
Replies (1)
Tempest Car Hire's replyOfficial
21 Apr 2015, 09:49Hello ali 786,
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
The Branch Manager has been in contact with you to obtain correct Banking Details from the Account holder to allow the refund, as the details provided failed the validation process.
Customer Services
Tempest Car Hire
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
The Branch Manager has been in contact with you to obtain correct Banking Details from the Account holder to allow the refund, as the details provided failed the validation process.
Customer Services
Tempest Car Hire
Tempest Car Hire's reply21 Apr 2015, 09:49
Official
Hello ali 786,
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
The Branch Manager has been in contact with you to obtain correct Banking Details from the Account holder to allow the refund, as the details provided failed the validation process.
Customer Services
Tempest Car Hire
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
The Branch Manager has been in contact with you to obtain correct Banking Details from the Account holder to allow the refund, as the details provided failed the validation process.
Customer Services
Tempest Car Hire