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SIBONGILE N

1 reviews | Active since Nov 2009

09 Jan 2018, 10:18

harrasment

The back round of the story is, on the 10/11/2016 I hired a Chevrolet spark and I was due to bring it on the 14/11/2016. Which all of that took place.

Upon my arrival at the Braamfontein tempest office I was accompanied and assist by a gentle man who took me to check the vehicle, there was also there another guy that came and check the car any damages or potential problems, I was comfortable with taking the car in that condition.

I personally cleaned the car on the morning of the 14/11/2016 as I was preparing to take it back, I poured the required petrol. When I arrived at the office I still got the same gentle man.

We went to the parking lot where the vehicle was and he took the car keys, he said I asked if they need anything from me are they going to check the vehicle he said no the vehicle looks fine. I even asked him when I am going to get my deposit back he promised that it will be within 3-4 working days, I am still waiting

I left the car there in the same condition I found it in.

More than 6 months later I get a call that the vehicle was damaged and I need to make arrangements for a payment.

1. If the vehicle was damaged in my hands why did they not do the inspection like I did they I took it so that I am aware that the vehicle had damages? 2. They still did not pay me back my deposit 3. They gave my details to a company that calls me a trillion times a day while I am maternity leave to arrange payment for something I am not even aware of. 4. There not is a detailed information on what exactly was damaged on the said vehicle, no pictures or even proof that I damages that car. 5. I am not going to pay anything back to tempest

Please assist me as I have been unfairly treated by tempest.

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Replies (3)
Tempest Car Hire
Tempest Car Hire's reply09 Jan 2018, 15:19
Official

Good day,

This is not good at all

I have requested that one of our claims administrators contact you to assist in resolving the matter

Thank you

Tempest Car Hire

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SIBONGILE N's update12 Jan 2018, 15:51
Reviewer Update
TEMPEST IS THE WORST I AM STILL WAITING FOR SOMEONE TO CONTACT ME REGADING THEIR NONSENSE!!!!!!!!!!!!!!!!!!! I AM GOING TO THE NEWS PAPERS THIS IS BULL****
Tempest Car Hire
Tempest Car Hire's reply12 Jan 2018, 16:08
Official

Dear Sibongile,

I sincerely apologise that no one has contacted you

I have escalated your matter

Thank you

Tempest Car Hire