Hail Damage

I hired a car on the 16th of December at Kingshaka Airport for a day use from 08h00 -18h00. I drove from the airport to Empangeni. When i returned the car it was 18h30 and a lady inspected the car, she told me all was in order. I never received an inspection sheet copy on drop off only on pick up. Next day i received a call from Wilson saying the car has hail damage. I never drove though any storm or hail. When the lady checked the car she never saw the hail damage. Wilson promised to email me camera footage that the car left with no hail damage and returned with the damage. Up to this day no email. Wilson also indicated car are fitted with a tracker , so we can check with the was any report of hail in the route i took. Sumaya the manager i left countless messages for her she never returned my calls. I eventually found her she claims there is no tracker in the car even though Wilson also confirmed that there was no hail report in KZN on the day. She also promised to send me camera footage till this day nothing from her. Before i left Durban Wilson promised me i will see the car, they refused to show me the car. Sumaya is *********** and her Supervisor Wilson. My deposit is witheld