1 reviews | Active since May 2016

19 Sept 2016, 15:32

faulty vehicle

<p>we took a car on thursday 15th september from the cape town airport . drove it and the next day when we drove it there was a funny sound with the right fron tyre as if it was about to burst. called tempest cape town there was no answer then we called tempest jhb and some guy was kind and called cape town again on our behalf. when the cape town branch called they told us that there is no one to bring a replacement car to us and its already late we must just wait until tomorrow . we agreed they'd come to our hotel between 9am to 10am but the guy in the morning called to tell us they have to be somewhere so they have to come at 8am to us . he came at 8am and brought a not so clean car whose indicators were not working . worse the rental agreement stated that he brought the car with 18777 mileage and a full tank while we got it at 18021 . really dont give renters faulty cars this is sick .</p>

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Replies (1)
Tempest Car Hire
Tempest Car Hire's reply11 Jul 2017, 15:40
Official

Dear Nshalati,

Your complaint has been resolved and closed. Please contact *** should you require further assistance.

Regards,

Tempest Car Hire - Customer Service