False Damage Claims

<p>Tempest Car Hire has refused to refund me the credit card deposit paid to them when renting a vehicle. They have taken the money off of my credit card and refuse to refund it. They have made false damage claims. They falsely accuse me of damaging a vehicle, and refuse to refund me. I have made 109 calls to them to date, costing me an additional R1043. Gavin from the Bellville branch has made 23 promises and has not kept a single one. They are rude and ***********. I urge future travellers or car rental clients to avoid Tempest and Europcar. They have cost me thousands of rands through sheer incompetence. I give up. I am out of pocket and they are trying to stick me with a bill for another R4000. Legal action to follow.</p>