LG
Lloyd G

1 reviews | Active since Jan 2014

13 Oct 2023, 21:58

*****

Hired a car from tempest/europcar at King Shaka Airport on 24th of september 2023. Returned it on 27 September, upon returning the car I was told that the ***l cover is missing. This is not something I would think to check when hiring a car. Few days later I get an email saying that I am liable. I responded to the email to ask how much and when I will receive my refund. No one has responded even after several emails. Called the call center, got me no where. At this point I doubt that I will be getting my money back

0
Replies (1)
Tempest Car Hire
Tempest Car Hire's reply16 Oct 2023, 14:57
Official
Good day 
 I have confirmed that your refund  was processed back to the nominated card/bank account on the 11.10.2023