PC
Pieter C

1 reviews | Active since Mar 2024

11 Mar 2024, 06:26

Do Tempest Car Hire have **** partners? Double deposts taken.

I hired a car online on 24 January 2024 through a partner of Tempest. The quoted cost for the period was R1189.89 and the hold on my account R10,000

Immediately after booking, a charge of R5,034.00 (*****ULENT?) under the description TRAVIX BV AMSTE was made on my card plus the R1189.89 (NOT *****ULENT) for the hire.

On Feb 19 an additional charge of R5,460 (NOT *****ULENT) was made on my account of which I was refunded R5,030.60 on 22 Feb.

In this case I agree with the final account from Tempest which I received but it looks like they have ************ partners which took off an additional R5,034.00 at the beginning and never gave it back.

I am not going to leave it here. I am definitely going to take it further.

0
Replies (4)
Tempest Car Hire
Tempest Car Hire's reply12 Mar 2024, 13:37
Official
Good day 

Thank you for reaching out to us. 

Please check your email, we have sent you a message.

Kind regards
Tempest Car Hire 
PC
Pieter C's update12 Mar 2024, 18:25
Reviewer Update
Hi,

I have not received any email.

Best Regards
Pieter
PC
Pieter C's update13 Mar 2024, 15:13
Reviewer Update
Thanks!
I have now received a reply from Nomsa at EuropCar.
It looks like my suspicions were correct and that 2 deposits were taken from my account.
All the parties deny knowing anything about the 1st deposit.
I am therefor going ahead and will report it to the police and my bank tomorrow.

PC
Pieter C's update13 Mar 2024, 15:45
Reviewer Update
Thanks to everybody.
This review is now closed.