Dishonest, rip-off, poor service, thieving, incompetant, dissappointed, p'd off!!!

<p>I booked my very first flight with Mango and had the option to rent a car at the same time. I though this was an amazing feature. I read through the paperwork emailed to me, thoroughly. Upon landing at King Shaka Airport in Durban me and my mom proceeded to Temperst car hire. Once there I was told I need to pay R480 for my rental and another R450+- as a deposit and antoher R5000 hold to be put on my credit card. Needless to say I had insufficient funds as I was not made aware of this excessive deposit ahead of time. So we were stuck and needed to get to Margate still. After an eternity of fighting and arguing with the manager/supervisor (who could do nothing but shrug his shoulders and say "sorry we cannot help you") I had to make a plan. So our holiday started off really ****ty. I was told the paperwork explained I need to have sufficient deposit in my account. Nowhere did it stipulate any type of total deposit, which was my argument. They could have told me it will be R20,000.00 for all I knew, but they didn't even bother to call ahead of time either to make sure all was in order and on track. Then they went back and forth blaming Mango for advertising incorrectly and when I called Mango they said that advertising is not theirs and they are just partenered with Tempest Car Hire. So all in all Temperst car hire refused to take responsibility for their own negligence, but ofcourse they get away with it so why should they take responsibility?. The lack of remorse or service and the fact that they'd let two woman sleep outside on their pavement was enough to make me sick to my stomach. Now, reading all the bad comments on here I'm hoping I'm going to get all my money back as I see they already overcharged me on my bill they emailed me today. I will NEVER use Temperst Car Hire again. The way you run your business is ********* and obserd and I will never understand it. But good riddens. Lesson learnt! I'd wish you all the best but by the looks of things you are all digging your own graves already. :(</p>