Disappointed

On the 14th of Feb 2025,I have acquired an online quote for the car rental with Port elizabeth airport which didn't go well at the end of the rental. The quote I had didn't correspond with their billed invoice as it was way out of the quoted one.My quickly had included tyre and windscreen cover R157 which I got charged more on the pick up which I noticed later on their invoice. I was also been charged R300 which they claim is for the code 10 drivers license,that came as surprise as well.I was never been exposed to the contract neither a consultant to read the T&C's on the pick up,instead I only had handed over about a piece of bottom paper to sign As in A2 size. The lady who assisted me then said to me that the contract has been sent to my mail which I never received. The only document I have received was inspection form,that's it.Been trying to consult tempest car office but I have been taken pillar to post since. I really can't go further with this as I feel as if I been mind played already. What happened with tempest procedure shocked me as that was so unusual for me. What I know is that on the pick up Contract needs to be gone through together with them,then sign and pay. This people ripped me off 😒. I wish I knew I could have just gone with First rental 😪