JM
Jan M
1 reviews | Active since Mar 2015
15 Mar 2015, 12:45
Deposito for Car Rental
I paid the deposito for car rental on weekend 6/03/2015 to 08/03/2015. Car was returned in time and I was promised the deposito of R4573.00 wil be released and reversed back into my Credit Card account within 2 to 3 days. Well its now a week later and several calls to various people was unsuccessful. Last promise was made for Friday afternoon but still nothing.<br> <br> I will never rent from them again always rented from AVIS or Europ Cars without issues
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Tempest Car Hire's replyOfficial
16 Mar 2015, 15:40Hello MullerJan,
Hello MarvinBen10,
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
The Branch Manager has been in contact with you and proof of payment for the due Refund has been sent to your contact.
Regards,
Tempest Car Hire
Customer Services
Hello MarvinBen10,
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
The Branch Manager has been in contact with you and proof of payment for the due Refund has been sent to your contact.
Regards,
Tempest Car Hire
Customer Services
Tempest Car Hire's reply16 Mar 2015, 15:40
Official
Hello MullerJan,
Hello MarvinBen10,
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
The Branch Manager has been in contact with you and proof of payment for the due Refund has been sent to your contact.
Regards,
Tempest Car Hire
Customer Services
Hello MarvinBen10,
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
The Branch Manager has been in contact with you and proof of payment for the due Refund has been sent to your contact.
Regards,
Tempest Car Hire
Customer Services