DM
Denver M

1 reviews | Active since Mar 2017

02 Mar 2017, 06:46

Deposit Refund to wrong account

<p>This is the second time this company has done this. Last week I went to Tempest OR Thambo. Used my business card and asked the consultant to make sure that they refund to the correct account this time. The consultant made me fill in a form with my company details. I asked that my previous details be removed and he said that is not possible but it will definitely be to the correct account. 5 Days laterI get an invoice made to the incorrect person and refunded to the wrong account. I WILL NOT USING THIS COMPANY AGAIN. I HAVE LEARNT THAT WHEN YOU PAY A HIGHER PRICE THE SERVICE IS BETTER AND SO IS THE COMPETENCY LEVEL.</p>

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Replies (1)
Tempest Car Hire
Tempest Car Hire's reply03 Mar 2017, 17:18
Official

Dear Mr Moodley

Thank you for your query we anticipate to have this matter resolved shortly.

Yours personally,

Tempest Customer Services