IM
Itumeleng M

1 reviews | Active since Jul 2013

16 Aug 2017, 13:17

Deposit Refund

I get the feeling that my previous complaint wasn't taken seriously. Guys, I need the money that you held as a deposit? Why must returning MY MONEY take so long?

0
Replies (2)
Tempest Car Hire
Tempest Car Hire's reply16 Aug 2017, 16:13
Official

Dear Itumeleng

Thank you for bringing this matter to our attention this has been escalated to the respective branch manager for urgent assistance and to advise on the reason for the delay with your refund.

We will revert back to you shortly as soon as we received feedback and resolution on the matter.

Yours personally,

Tempest Car Hire - Customer Service

IM
Itumeleng M's update17 Aug 2017, 12:13
Reviewer Update
You do realise that I'm still waiting for that phone call so you can explain to me why I haven't gotten my money yet right?