Deposit not refunded after 9 days after returning

We booked a rental vehicle on the terms & conditions as per Tempest. The rental amount was R785.00 for the full period. After arriving in Cape Town we decided to take out the Tyre & Glass Waiver, which amounted to R112 for the full period. That brought the total rental costs to R897.00.<br> <br> The deposit, as set out below, amounted to R4386.00. This amount together with the amount of R897.00 was paid on 26 November upon collection of the vehicle.<br> <br> The vehicle was returned, fully fuelled and without any damage, on Monday 30 November in accordance with the agreement. On 1 December the amount of R897.00 was AGAIN debited WITHOUT AUTHORISATION by Tempest. So double the amount were charged without any correspondence from Tempest, and no authorization were given by me to debit any other amounts than those agreed upon between the Parties.<br> <br> Furthermore, I have not been refunded with my deposit of R4 386.00 as well as the additional R897 that was charged extra by Tempest on my credit card without authorisation, to which I am fully entitled after all obligations in terms of the agreement<br>