RS
Roelof S
1 reviews | Active since Feb 2011
05 May 2015, 16:12
Deposit not paid
I Phoned Tempest Car hire in Cpt Airport today for my deposit and to find out if everything was sorted out. They informed me that there is a problem with my account number and they need to send it to head office for payment, and they will phone me back in 30 minutes for confirmation. Its been 7 hours now and still waiting for the call and the deposit. Please rectify.
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Tempest Car Hire's replyOfficial
07 May 2015, 10:28Hello roeli4,
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
The Branch Manager has been in contact with you and confirmation of Refund has been provided.
Customer Services
Tempest Car Hire
Kirstin Arnold
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
The Branch Manager has been in contact with you and confirmation of Refund has been provided.
Customer Services
Tempest Car Hire
Kirstin Arnold
Tempest Car Hire's reply07 May 2015, 10:28
Official
Hello roeli4,
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
The Branch Manager has been in contact with you and confirmation of Refund has been provided.
Customer Services
Tempest Car Hire
Kirstin Arnold
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
The Branch Manager has been in contact with you and confirmation of Refund has been provided.
Customer Services
Tempest Car Hire
Kirstin Arnold