1 reviews | Active since Jul 2010
********* practices
I hired a car at OR Tambo Airport on the 6th of Feb for 5 day and followed every instruction given in order to receive my deposit intact when I returned the car at 15h15 on Wednesday. Upon returning the car in Bloemfontein which was 15h00, the place was closed with a sign on their station suggesting that I return it to their sister company EuropCar. EuropCar had a few clients they were helping in which eventually I got helped. I was told that I had parked the car in an incorrect place. The fact of the matter is there \is"not a sign of where to park or any indication where Tempest Cars are but a sing on a window. Upon getting my deposit it was R500 short and I was told that I was late and their records showed 15h27 and"
Dear John,
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
Your complaint has been acknowledged and we are looking into your complaint and will provide feedback shortly.
Please accept our apologies for the inconvenience
Yours personally,
Craig Van Niekerk
Customer Services Supervisor
Best regards,
Dear John,
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
Your complaint has been acknowledged and we are looking into your complaint and will provide feedback shortly.
Please accept our apologies for the inconvenience
Yours personally,
Craig Van Niekerk
Customer Services Supervisor
Best regards,
